UGC content is video or photo a creator makes for your channels and your ads, not for their own audience. You pay for the production and for the right to use the file, not for reach. The creator does not have to post it. That single difference changes how you brief, how you pay and what paperwork you need.
It matters in the GCC right now for three reasons. TikTok and Snapchat ad accounts in Saudi Arabia and the UAE burn through creative fast, and a studio shoot cannot produce ten hook variations a month. Arabic and English versions of the same idea need two faces and two openings. And a 30-second UGC video costs a fraction of a production day. If you are still deciding between UGC and an influencer post, read our UGC creators vs influencers guide first. This post assumes you have chosen UGC and need to order it properly.
Which UGC formats should you order?
Order by placement, not by taste. Each format works on a specific surface, and a brief that names the surface gets a better file back.
| Format | Typical length | Runs best on | Notes |
|---|---|---|---|
| Talking-head review | 30 to 45 s | TikTok ads, Reels ads | The workhorse. Needs a strong hook in the first 2 seconds. |
| Unboxing | 20 to 40 s | TikTok ads, product page, Amazon.ae listing | Show packaging, Arabic labelling and what is inside the box. |
| Before / after | 15 to 30 s | Reels ads, Snapchat ads | Only with approved claims. Beauty and fitness are regulated categories. |
| Day-in-the-life with product | 30 to 60 s | Reels ads, TikTok organic on brand account | Soft sell. Good for supplements, coffee, skincare routines. |
| Tutorial / how to use | 30 to 60 s | Product page, Amazon.ae listing, WhatsApp catalogue | Reduces returns and support questions. Add on-screen steps. |
| 3 reasons / listicle | 20 to 35 s | TikTok ads, Snapchat ads | Easy to cut into three separate hooks. |
| Green-screen reaction | 15 to 30 s | TikTok ads | Creator reacts to a review, a price or a comparison. Native look. |
| Raw b-roll pack | 10 to 20 clips, 5 to 10 s each | Your own edits, Snapchat ads, Reels ads | Hands, product, texture, pour shots. Lets your editor build variations. |
What should you pay for UGC in the GCC?
The base fee covers one edited video for organic use on your own channels. Everything else is an add-on, and the add-ons are where budgets slip. In the ranges we see across the UAE and Saudi Arabia, a single video runs from $100 to 600, which is AED 370 to 2,200 or SAR 375 to 2,250. The low end is a new creator with a phone and good light. The high end has an ad-style portfolio and edits their own files.
| Deliverable | USD | AED | SAR | How it is priced |
|---|---|---|---|---|
| One edited video, 30 to 45 s | $100 to 600 | AED 370 to 2,200 | SAR 375 to 2,250 | Base fee, organic use on brand channels |
| Extra hook variation | $15 to 180 | AED 55 to 660 | SAR 56 to 675 | 15 to 30% of the video fee, each |
| Raw footage pack | $20 to 240 | AED 75 to 880 | SAR 75 to 900 | 20 to 40% of the video fee |
| Paid-ads usage, 90 days | $30 to 360 | AED 110 to 1,320 | SAR 113 to 1,350 | 30 to 60% uplift on the base fee |
| Paid-ads usage, 180 days or perpetual | $60 to 600 | AED 220 to 2,200 | SAR 225 to 2,250 | 60 to 100% uplift on the base fee |
| Whitelisting / Spark Ads code | $50 to 300 | AED 185 to 1,100 | SAR 190 to 1,125 | Per 30 days, per platform |
Bundle example: a Riyadh supplements brand
The brand orders 4 talking-head videos, 3 extra hooks and 90 days of paid usage from one Khaleeji-speaking creator at $250 per video.
- 4 videos at $250 = $1,000 (SAR 3,750)
- 3 hook variations at 20% of $250 = $50 each = $150 (SAR 563)
- 90-day paid usage at 50% of the $1,000 base = $500 (SAR 1,875)
- Subtotal $1,650, about SAR 6,190 or AED 6,060
- If the creator is VAT registered in Saudi Arabia, add 15%: about SAR 7,120
That is seven ad-ready files for the price of a half day in a Riyadh studio, with paid usage for a full quarter.
What goes in a UGC brief?
A UGC brief is shorter than an influencer brief but stricter. The creator is not speaking to their audience, so they need your voice, your claims and your specs spelled out.
Goal and placement
One line. Example: TikTok ads in Saudi Arabia, cold audience, goal is add to cart. Placement decides format, length and safe zones, so it comes first.
The product truth
What the product does in two sentences, then an approved claims list and a banned words list. In the UAE and Saudi Arabia, supplements, cosmetics, medical devices, financial products and anything aimed at children are regulated. Words like cures, treats or clinically proven need a document behind them. If you do not have it, take the word out.
The hook list
Give three to five opening lines, each filmed as a separate first 3 seconds. For the Riyadh supplements example:
- English: I tried this for 30 days so you do not have to. Arabic: جربته 30 يوم عشان ما تحتاج تجربه
- English: Three things nobody tells you about magnesium. Arabic: ثلاث أشياء محد يقولك إياها عن المغنيسيوم
- English: This is what my mornings look like now. Arabic: كذا صارت صباحاتي الحين
- English: Stop scrolling if you wake up tired. Arabic: وقف إذا تصحى تعبان
- English: Unboxing the order everyone in Riyadh keeps asking about. Arabic: فتحت الطلبية اللي الكل بالرياض يسأل عنها
Script freedom vs mandatory lines
Mark two or three lines as mandatory, word for word: product name, offer, call to action. Everything else is a talking-points list. UGC that sounds read performs worse than UGC that sounds said.
Format specs per placement
- 9:16 vertical, 1080 by 1920, phone camera, natural light.
- Faces and text out of the top 15% and bottom 20% of the frame on TikTok and Reels. Snapchat needs a clean bottom strip.
- Product in focus within the first 3 seconds.
On-screen text and captions
State the language of on-screen text and who adds it. For Saudi ads, Arabic text over a spoken Khaleeji line is the default. For Dubai, English text over an Arabic voice, or the reverse, is common. Ask for burned-in captions off and a separate SRT.
Takes, delivery, timeline, revisions
- Two full takes per hook, so your editor has a choice.
- Raw clips plus the edited file in one folder, named brand_creator_hook01_v1.mp4.
- 7 to 10 days from product delivery to first draft. One revision round, in a single message.
- A usage summary that matches the contract word for word.
| Brief section | What to write |
|---|---|
| Goal and placement | Platform, country, audience temperature, objective |
| Product truth | Two-sentence description, approved claims, banned words |
| Hooks | 3 to 5 openings in Arabic and English |
| Mandatory lines | Product name, offer, call to action |
| Specs | 9:16, safe zones, length per placement, product in first 3 s |
| Text and captions | Language, who adds them, SRT yes or no |
| Takes and variations | Takes per hook, number of edited variations |
| Delivery | Raw plus edited, folder, file naming |
| Timeline and revisions | Draft date, one revision round, final date |
| Rights | Channels, duration, paid usage, whitelisting yes or no |
For the longer influencer version, use our brief template guide.
Which language and dialect should the video use?
Dialect is a performance variable in the Gulf. Modern Standard Arabic in a UGC video reads as a TV commercial and loses the native feel. The rules we apply:
- Saudi Arabia and Kuwait: Khaleeji, spoken by a creator from the Gulf. A Saudi audience hears a Levantine or Egyptian accent within one word.
- Dubai and Abu Dhabi: bilingual. Around 90% of the UAE ad audience is expat, so order the same script in English and Arabic and let the ad platform pick by language.
- Two dialects, one script: order it when the same product runs in KSA and Egypt, or when a Dubai campaign targets Gulf nationals and Arab expats. Never ask one creator to fake a second dialect.
Have a native speaker review every Arabic line, including on-screen text, before filming. A spelling mistake in the first frame is the most expensive typo in your ad account.
What rights and paperwork do you need?
UGC deals go wrong in the contract, usually because the brand assumed paid usage was included. Put these in writing before payment:
- Usage duration: 90 days, 180 days or perpetual. Perpetual costs the most and is rarely needed, because most ad creative dies inside a quarter.
- Channels: brand social accounts, paid ads on named platforms, website, marketplaces such as Amazon.ae and noon, WhatsApp catalogues. List them.
- Whitelisting and Spark Ads: whether the creator authorises ads from their handle, for how many days, and the fee per 30 days. Spark codes expire, so put the renewal in the contract.
- Disclosure: not needed when the video runs from your own account. The moment it runs from the creator's handle, as a post or a Spark Ad, #ad or #إعلان in the first line plus the paid-partnership label applies.
- Licensing: the UAE Advertiser Permit and the Saudi Mawthooq licence apply when the creator publishes paid content on their own account. Brand-channel content does not trigger them. If you plan whitelisting, check the creator holds the licence. Our UAE and Saudi licence guide covers both.
- VAT: 5% in the UAE and 15% in Saudi Arabia, added when the creator is registered. Confirm whether the quote is inclusive.
- Raw footage: state whether you can edit, cut and re-voice the clips, and whether the creator can reuse them in a portfolio.
A one-page agreement is enough for most orders. Our contract template for the UAE and Saudi Arabia has a usage-rights clause you can adapt.
Where do you run UGC and how do you test it?
Decide the surface before the order and again before the test.
- TikTok ads: Spark Ads from the creator's handle usually get cheaper clicks than the same file from the brand account. Spark needs a code and a whitelisting fee. Brand-account ads need neither.
- Reels ads: run from the brand account with paid usage. Partnership ads from the creator handle need the same paperwork as Spark.
- Snapchat ads in Saudi Arabia: single-frame, fast, product in the first second. Raw b-roll packs cut well here. Our Snapchat guide for Saudi Arabia has the placement detail.
- Product pages and Amazon.ae listings: tutorials and unboxings. These files work for a year, so 180-day or perpetual rights make sense here and only here.
- WhatsApp catalogues: a 15-second tutorial next to each product. Common for Riyadh and Jeddah brands that close sales in chat.
A two-week hook test
- Take 2 creators, 3 hooks each. That is 6 variations of one offer.
- Run all 6 in one ad set on TikTok or Reels, equal budget, for 7 days. Do not touch it.
- On day 8, rank by cost per add to cart, or cost per lead if you have no store.
- Reallocation rule: move 70% of the budget to the top 2 variations, keep 30% on the next 2, pause the bottom 2.
- On day 14, order 3 new hooks from the winning creator only.
How do you find and vet UGC creators in the GCC?
Follower count is irrelevant for UGC. What matters is whether the person can speak to a lens and deliver on time. Our checklist:
- Portfolio over audience. Ask for 2 previous ad-style videos, not their best organic post. You want a hook, a product and a call to action.
- Delivery reliability. Ask when they last delivered a brand order and how many days it took. Late UGC costs you the test window.
- Dialect check. A 20-second voice note in the dialect you need tells you more than a bio.
- Shortlist 5 to 10, test with one paid video each at the low end of the range, then give the full order to the 2 or 3 who delivered clean files on time.
Skip anyone who cannot show a previous brand video. Skip anyone who insists on posting to their own account first, unless that is what you are buying.
Frequently asked questions
Do UGC creators need a licence in the UAE or Saudi Arabia?
Not for content you run on your own channels. The UAE Advertiser Permit and the Saudi Mawthooq licence apply when a creator publishes paid content on their own account. If the same creator posts the video to their handle, or you run it as a Spark Ad from their profile, the licence and the paid-partnership label apply to that post.
How many videos should a first order be?
Three to four videos from two or three creators, each with two or three hook variations. That gives you six to twelve ad variations for a two-week test without committing to one face. Order more from whoever wins, not from everyone.
Can I use UGC in paid ads without extra fees?
Only if the contract says so. The base fee usually covers production and organic use on your own channels. Paid-ads usage is priced as an uplift of 30 to 100% on the base fee, tied to a duration such as 90 or 180 days. Buy it in the same order. Adding it after the ad is running costs more.
What is the difference between usage rights and whitelisting?
Usage rights let you run the creator's video from your own brand account, website and marketplaces. Whitelisting, or a TikTok Spark Ads code, lets you run ads that appear to come from the creator's own handle. Whitelisting is priced separately, usually per 30 days, because it borrows the creator's name and brings the disclosure and licence rules with it.
Next steps
Decide the placement, pick two formats, write the brief with three hooks per language, and put the rights in the contract before you pay. Then run the two-week test. Related guides: UGC creators vs influencers guide, the brief template guide, the contract template for the UAE and Saudi Arabia and the UAE and Saudi licence guide. When you are ready to order, find UGC creators by niche and city on Hypein and brief them from one place. Start your 7-day free trial →